The new iCare store in Brighton is at 101 Brookside Lane, Suite P, near Grand River Avenue. “I worked on the avionics side, instrument panels and stuff like that,” he said. “Instead of sending your phone to a repair facility and it taking three days to get the phone back, we get most repairs done in about 30 minutes,” he said.īefore opening iCare Repair, Peabody, 31, worked as an airplane mechanic in Lansing. What sets iCare stores apart, Peabody said, is the “speed and price” of its services. The stores also sell refurbished smartphones and tablets, and sell accessories for devices. The most common repairs called for on devices include cracked screens, batteries that do not hold a charge, bad charge ports and speakers that are not working properly. While he couldn’t provide any details, Peabody said there are plans to keep expanding and open new locations “in the very near future.”Įach of the stores typically employs a full-time manager, two full-time employees and two part-time workers, Peabody said. Another iCare store in Battle Ground, Washington, is run by Peabody’s mechanical engineer friend. Since then, Peabody has opened iCare stores in Lansing, Muskegon, Holland and Jackson. ![]() ![]() “One thing led to another, and I opened the first iCare Repair two months later (in Okemos),” he said. Peabody’s response was to find another broken phone, get the necessary parts, fix it and show it to his mechanical engineer friend. I told him he should have brought it to me, but he said, ‘No, it was way too hard.’ ” He tried repairing the device and couldn’t do it. It’s the kind of friendship where he and I always try to one-up each other in a friendly way. “It’s kind of a funny story,” Peabody said. The first iCare Repair store opened in Okemos in 2012. The stores repair, buy and sell smartphones, tablets, iPods and other devices. 8 is expected to open June 1 in the Green Oak Village Place shopping center in Green Oak Township. The seeds of a rapidly expanding company were planted after a friendly challenge over a broken smartphone.ĭan Peabody of Lansing is the owner of iCare Repair, which recently expanded to Livingston County with the opening of its seventh location this month at the Brookside Mall in Brighton.
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